Tag Archives: Customer XP

About Tomorrow’s Enterprise and Leadership

Last year, answering my question “Am I an expert or a (people) manager”, my coach told me: “Tomorrow’s managers don’t command and control, they connect and enable. And you’re surprisingly early and young understanding this”. Well, i trusted her, waiting … Continue reading

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Business Models in TIME: How to make the jump to 2020

I’ve seen this very interesting White Paper twitted by my ex-manager at Sanoma (@caroberry) issued together by Atos Consulting and Ericsson. They treat TIME (Telecom, IT, Media & Entertainment) industry and picture 4 scenarios (with associated Business Models, based on Alexander Osterwalder … Continue reading

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Thoughts about user currencies

Considering DiCoDE as a Value Chain, we need to see, in the end, which currencies user uses to pay for the digital content he receives. I plan to tackle this topic in the book and am even considering inviting a … Continue reading

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